FREQUENTLY ASKED QUESTIONS

• Why is G-Voucher created?

G-Voucher.com was developed with one and only goal. To offer you, the simplest possible way, to buy a gift for anybody, for any occasion! 

Feel free to navigate through our website and explore all our partners and we guarantee that you will find the best gift voucher options available for you and your loved ones!

• Do I need to create an account in order to buy a voucher?

Yes, you will need to sign up and create a profile as this makes it easier for your for your future purchases as well.

• Can I buy an e-voucher only or do you offer physical vouchers as well?

We offer both options! 

You can buy an e-voucher and send it via email or any other way you prefer as you will receive this as a PDF form in your email.

You can also print the voucher that you received in your email (if you have a printer at home) and just put it in a plain envelope that you might have at home and present it to the specific person that you want to gift it.

You can buy a physical voucher and also add a physical card (depending on the occasion) and we deliver it to your loved ones within 1-2 working days.

• Is there any delivery fee?

We have a fee but this is also for the purchase of the physical card so to make this clear, the fee that we charge is for delivery, and the purchase of the selected physical card.

• Can I buy multiple vouchers?

Yes, you can buy as many vouchers as you want and add them all to your basket and then checkout the entire amount.

• Is there an expiration date for the vouchers that I buy?

In most cases, all of the vouchers are valid 12 months from the date you purchased the voucher however, some partners have some exceptions.

You will need to check the Terms & Conditions in each partners page in our website www.g-voucher.com.

You can also find this in the back side of our physical Voucher as well as you can see in the photo below.

• What payment methods do you offer in order to buy a Voucher?

We offer Online Card Payment option with Viva Payments, the company that developed Viva Wallet, which has received PCI DSS accreditation and implements a robust security policy. 

• Can I use a lower amount that the one shown in the voucher and get the rest in cashback?

No, this is not an option. You can use the equivalent amount that it shown on the voucher and more, not less!